|Conditions of Use
|TERMS AND CONDITIONS
The placement and purchase of an order with XPSPerformance constitute the acknowledgment and acceptance of all terms and conditions listed below. XPSPerformance reserves the right to make changes to its website and terms and conditions at any time.
COPYRIGHT & TRADEMARK NOTICE
This site is owned and operated by XPSPerformance. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of XPSPerformance, Copyright © 2010-, ALL RIGHTS RESERVED.
All prices listed in our website, advertisement and/or catalog do not include shipping & handling charges which are listed separately. All prices are mail order prices. All prices and descriptions are subject to change without notice.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from the supplier or manufacturer, XPSPerformance shall have the right to refuse or cancel any order placed for product listed at the incorrect price XPSPerformance shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card has been charged.
All parts sold by XPSPerformance, except for street legal/DOT approved parts, are racing parts for off road use only. Federal/Governmental and many State laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting the vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle. XPSPerformance shall not be liable for any special, direct, indirect, incidental or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor. XPSPerformance shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part. XPSPerformance will not cover any loss in profit or labor due to errors in shipping, mis-packaging, and/or extended delays for back order items. XPSPerformance shall not be held accountable for any misconception or disappointment associated with any product.
XPSPerformance will determine special order items. All special ordered items must be prepaid before processing your order. Special ordered items cannot be canceled or returned. Any order which is a special order regardless if the part is suitable or not No refund can be given.
Any order which is canceled with XPSPerformance once the order is in processing will be subject to a 10% (Ten percent) re stocking fee, if the order is seven (10) days old
XPSPerformance accept all major credit cards, E cheques, payable through Pay Pal & SagePay;. Credit card fraud will not be tolerated. All orders paid by credit card must be shipped to the cardholders billing address or verified alternate shipping address. Orders will NOT be shipped if the address provided does not match the records of the credit cardholders bank.
All orders are shipped by either Parcelforce or a pre-designated courier(GLS/UPS). In stock items usually ship within 24hrs after receipt of order. XPSPerformance does not guarantee on time delivery for out of stock items.If the waiting is going to be longer than 5working days we will contact you. It will state if the item is in stock upon adding to your basket. Any expected shipment dates given to customer are approximate. Out of stock items will be placed on back order. Back order items will ship within 24hrs after receipt of shipment from manufacturer.
REJECTION OF GOODS
As soon as the goods are delivered to the Buyer, they shall inspect them. Notice in writing must be given within three (3) days after receipt of goods of any defect or omissions.
Failure to give notice within three (3) days after receipt shall constitute an irrevocable acceptance of the goods.
XPSPerformance will exchange and pay all shipping expenses ONLY if the part received does not match the order placed within 3 days of confirmed delivery.
All items returned are subject to a 10% (Ten percent) restocking fee. Returns are not accepted on ignition systems, computers, electrical units, bulbs, lighting accessories, software, special orders and custom orders. All other returns or exchanges are accepted within 10 days after date of signed for. It is the customers responsibility to contact XPSPerformance within this time period to be eligible for a return. You may contact us by way of email via our Contact Us page. Any returns must be clearly marked as return packages, otherwise the package will be refused. All returns must be unused, in the same condition as sold to buyer and in its original packaging. Returned parts with missing packaging, instructions, or parts will be subject to a restocking fee. No returns or exchanges will be allowed if the item shows signs of having been installed, scratched, damaged or modified. Wheels and tires, which have been mounted, are not returnable.
A refund, exchange or core return will not be made until all items are returned to XPSPerformance. Shipping and handling charges are non-refundable. Orders placed by credit card will be refunded to the same credit card account only. All other non-credit card orders will be refunded by either company cheque or credit note. Refused shipments sent back to TM-Developments do not constitute a refund or credit. XPSPerformance reserve the right
to charge the customer shipping & handling costs for the refused shipment and a 10% restocking fee.
All orders outside of UK must be paid in full before any order will be processed. All foreign orders are final. We ship worldwide via GLS and UPS services prices are obtained in your basket upon checkout. No returns will be accepted; therefore it is the buyers responsibility to order the correct part. XPSPerformance does not guarantee proper fitment for buyers foreign vehicle as all parts sold by XPSPerformance are made for the specified fitment
All products sold by XPSPerformance are only subject to the manufacturers warranty. Manufacturer warranty will not be honored if the customers mishandling, abuse or faulty installation causes the defect. If a product is deemed faulty, the purchaser will pay for all shipping costs. XPSPerformance will only accept a warranty return if the purchaser supplies a receipt of installation from a licensed automotive engineer. Parts installed by a non licensed automotive engineer will render the warranty claim as void. Please note some Japanese products carry no warranty. Forged engines have no warranty due to possible misuse, fitting and tuning by third parties. Any work carried out by third parties will be at the responsibility of the customer.
We use your personal information to fulfill your requests and serve you better. We do not share your personal details with outside third parties without your consent. · We will only send you materials you have indicated you want to receive according to your preferences. · We adopt careful procedures to protect your personal information, and use special care to protect credit card data you give us when you shop online. · We do reserve the right to use or disclose your personal information in certain circumstances, such as to satisfy a legal request or protect our property.